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cannot sign in zoom

Preetham123
Newcomer
Newcomer

‎2021-08-26 07:23 PM

i cannot sign in my account if i type my username and password it says errors and if i click google sign in it say please ccall for IT suppert this problem makes me sad please solve  this issue as soon as possible. 

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3 REPLIES 3

anissat
Community Champion | Customer
Community Champion | Customer

‎2021-08-27 02:06 PM

When you have a Google account you're using to access Zoom, make sure to click the "Sign in with Google"; do NOT type in your email/password in the sign in box. That should make your login experience much smoother!

Hope this helps! Make sure to press "Accept as Solution" on this post if this answers your question. Happy Zooming!
Anissa • Zoomologist • @anissat
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Preetham123
Newcomer
Newcomer

‎2021-08-27 09:22 PM

hell o i tried doing that but it says contact to IT support Screenshot (181).png

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anissat
Community Champion | Customer
Community Champion | Customer

‎2021-12-18 08:40 PM

You would definitely need to talk to the Admin in control of the Zoom accounts... They may have disabled 3rd party logins.

Hope this helps! Make sure to press "Accept as Solution" on this post if this answers your question. Happy Zooming!
Anissa • Zoomologist • @anissat
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