attendees not being able to join

Community

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

We have a few public classes we offer where the link is posted on our website. We recently had a zoom bombing and added a waiting room to help prevent this. The last 2 classes we held had attendees and seemed to be working fine. Then we received messages that folks could not join and they saw the message waiting for host to join but the class/zoom meeting was happening. Any advice? I do have it set that participants can join anytime.

Thanks!

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