cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

app downloads, but the installer brings up a sign-in to Zoom Cloud Meetings

peterbar
Newcomer
Newcomer

‎2024-02-06 11:25 AM

I have used the Zoom desktop app on my 64-bit laptop for ages. Yesterday it would not work, complaining that I needed to download a current version.

When I download it, I get ZoomInstallerFull in my downloads. When I try to run it, I get a window to sign in to Zoom Cloud Meetings. When I put in my account and password, it complains, "Your app version needs to be 5.14.5 or higher to sign in. Please contact your IT team to update your app.

I'm not trying to sign in to Zoom Cloud Meetings, I'm trying to update my app. What do I need to do to update it?

Topics:
0 REPLIES 0