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"Zoom Quit Unexpectedly"

BRUNOPEREIRA
Newcomer
Newcomer

‎2022-01-25 12:19 PM

 

Error: Zoom Quit Unexpectedly

Good evening! I'm having a problem with the usability of ZOOM, even after clearing all data, installation folder and Cache. Starting a new installation in another profile the same error comes back... how can we solve this detail?

I'm using Win10 Pro 64bit

Thanks
Bruno
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3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-01-26 08:04 AM

Hey @BRUNOPEREIRA, when uninstalling please follow this help article https://support.zoom.us/hc/en-us/articles/201362983-How-to-uninstall-Zoom and to install again just go to https://zoom.us/download 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-01-31 07:31 AM

Hey @BRUNOPEREIRA, checking in on my reply and was wondering if the uninstall/reinstall of Zoom helped? Looking forward to your reply!

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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FJG741
Newcomer
Newcomer
In response to RN

‎2023-02-02 01:49 PM

Nope, not for me!  I've uninstalled / reinstalled twice now, gone through EVERY OTHER suggestion I can find online... I just got two "Zoom quit unexpectedly" errors BEFORE I EVEN LOGGED IN... and another after I logged out, to boot.  

 

Great job, Zoom.  Guess we get what we paid for, huh?   

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