add photo for when video is off
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2023-09-04 05:15 AM
I used to have a photo of myself that shows when video is off. It disappeared. I want to add it again.
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2023-09-05 02:13 PM
Hey @BJAppelgren ! To add your photo:
- Sign in to the Zoom web portal.
- In the navigation menu, click Profile.
- In the section with your name and other personal details, click the pencil icon in the pencil frame.
- Drag and drop the file or click Choose Files to upload your picture.
Note: Please select a jpg/jpeg, gif, or png image file with a size smaller than 2MB. - (Optional) Adjust the crop area as needed.
- Click Save.
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2024-01-17 08:55 AM
This works but I have to do this every time I log in to a meeting. Is there a way to make it permanent?
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2024-01-17 10:52 AM
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2024-01-23 02:08 PM
Yes. I do. No change. There should be a setting during a call that works like adding the background image. Except this would be for when my video is off.
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2024-03-15 12:15 AM
When my video is turned off, only my name appears in a black box . My profile photo does not appear. When I follow your instructions, it just offers me to change my profile photo, but my photo is already saved there.
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2024-05-23 06:54 AM
I don't see a 'pencil' icon in my profile
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2024-09-11 09:51 AM
U need to put your mouse on the pfp logo
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2024-01-13 01:49 PM
I have an image in my profile.
I'm in a meeting right now and my image is not coming up. Help
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2024-01-13 01:51 PM
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2024-01-25 12:20 PM
I see instructions for adding my photo that say, "Click the pencil icon in the pencil frame." But I don't see any pencil icon or pencil frame.
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2024-02-20 02:29 AM
Yeah, the instructions aren't very clear. Step 3 should read:
"3. In the section with your name and other personal details, place you mouse cursor over the picture frame and click the pencil icon."
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2024-04-04 09:03 AM
I have followed all the instructions and it just ends up changing my profile picture. How in the world do I get my photo to show up when I don't want to be live on video.
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2024-04-16 08:18 AM
Hi @MQAnderson! Are you signed in when opening the meeting you are attending? Your profile picture should display when your video is off if you are signed in.
Keep me updated!
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2024-04-18 10:25 AM - edited 2024-04-18 10:26 AM
Signed in on mobile and desktop, and the picture appears when the video is off ONLY on mobile. Not on desktop. Sitting here toggling between devices on a meeting and it's consistently broken on desktop.
ETA: signed out and in again on both devices
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2024-06-02 10:26 AM
I had a photo that was not my Zoom profile photo that showed when I turned off my video feed. It's not there any longer. I can't find a support article that gives directions to reinstall the photo that shows when I turn off the camera.
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2024-06-11 03:58 AM
I've seen a lot of the replies. I believe the answer for those on the desktop is:
Settings > Video > and make sure ""hide non-video participants" is NOT checked. This worked for me.
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2024-06-11 04:30 AM
No worries, it's easy to set your profile picture again! You can do it through the Zoom web portal.
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2024-06-11 04:48 AM
couple of things could be happening here. If you are not the owner or admin of your Zoom account then a change to the global account could have been made to prevent adding/changing profile image. You could also be joining a meeting that you are not host of and they could have that setup to prevent showing that profile pic.
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