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Zoom share issue

Jasonye0769
Newcomer
Newcomer

Zoom share issue was quite unexpectedly during the meeting. please help, thanks!

zoom issue.png

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

Did you fill out the crash report in your screenshot and send it to Zoom as requested?

 

These problem reports and logs help the  Zoom Support team troubleshoot the issue and arrive at a resolution. If you do not already have a request open with Zoom, Zoom  recommends contacting Zoom Support.


I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new)  


Regards

 

If my reply helped, don't forget to click the accept as solution button!

 

Regards