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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom keeps shutting down my device when sharing screen

crystaleml
Newcomer
Newcomer

‎2025-04-01 04:36 AM

Lately my Zoom has been working very poorly. All meeting attendees, including myself sometimes, appear as purple screens. When the video finally loads, the screen pauses every 5 seconds. When I try to change the layout, my entire screen freezes. What's even worse is that as soon as I try sharing my screen, my entire screen freezes and the whole device shuts down. This is terrible especially when this happens during important client meetings.

 

This has happened so many times in the past 2-3 weeks ever since I updated my iOS and the Zoom version. The audio works perfectly fine, but it's as if the video is so heavy even though I still have so much space in this fairly new device. 

 

My Macbook Air (2022) was purchased in late 2023 and the iOS version is Sequoia 15.3.2. I am using Zoom 6.4.3 version. I still have 166 GB of space available on this device. My wifi is fast, G**gle Meets and Facetime works like normal. It's really just the Zoom application. I have tried uninstalling and reinstalling, it didn't help. Any suggestions?

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