cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom keeps crashing

Laris
Newcomer
Newcomer

‎2022-01-13 07:55 AM

Hi everyone,

 

I have a problem with Zoom. 
If I'm in a meeting the audio begins to disturb and then my laptop (Acer) hangs and mostly turns off.. I don't know what to do.  I tried to plug in an internet cable, but that doesn't work. I also uninstalled the app, don't make sense. I have all my updates done, both Zoom and Windows. Since this week I get sometimes the notification "Low resources may affect your audio quality". But this problem is playing longer, so I don't know or this notification has something to do with this. 
I've never had this problem on Zoom, it started around december.

I can't use my laptop for Zoom anymore... 

 

Can someone help me please?

Thank you in advance. 

 

 

0 Likes
2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-03-03 10:15 AM - edited ‎2022-03-03 10:16 AM

Hey @Laris apologies for the delay in response here! You said Zoom and Windows are both up-to-date? And its been some time since you've posted this discussion, mind checking for updates again? Also, can you confirm that you're on a 64bit or 32bit operating system?  

 

Lastly (promise it's my last asking), do you mind capturing a screenshot of the error prompt as well? Thanks! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes

LegacyLife
Newcomer
Newcomer

‎2022-04-28 09:44 AM

Hello,

 

I've been having issues with the Zoom platform for a good while now. I had a coaching call with a new client today and Zoom crashed at least 5 times within a 1 hr period. It was so embarrassing. I will have to consider other options, if this is not fixed. I do not have screen shots of the crashes, because they were random and provided no error message.

0 Likes