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Zoom freeze once Meeting ist scheduled and invitation should be send by Outlook

Sandra-TP
Newcomer
Newcomer

Hi,

 

Since 2 days I do have a problem when I want to scheudle a meeting in Zoom.  Everthings works fine till the invitation via outlook should go out (send button). Now outlook shows me only this picture and everything frees. I wait 5 minuntes or so, but nothing happens. I need to cancel everything.

 

SandraTP_0-1639660096175.png

I tried to schedule the meeting both from outlook and from Zoom Desktop client.  Nothing help, it still stop a the same time (when I push the send button in outlook).  1 week  before everything has worked perfectly and I did not change the settings.

 

Can anyone help me or give me a work-around?

Best regards,

Sandra

 

3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Sandra-TP, are the outlook plugin and Zoom client up-to-date? You can go to support.zoom.us/hc/en-us/articles/201362233 for more information on updating your Zoom client! Let us know if you need any help throughout the process.

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Zoom Community Moderator
he/him/his

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Hi,

 

I did an update yesterday, but the problem still occurs.  I do not know what happens.

dthomas
Newcomer
Newcomer

Hello Sandra.

 

Were you able to resolve this issue?  I am running into the exact same problem.  All updates are done.  

 

Thanks.