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Zoom drops when connected to external display and the external display loses power

darshan_kumar
Newcomer
Newcomer

I have a mac book pro which is connected to external display. I usually keep the lid of the macbook closed.
During a zoom meeting when the power to external display is lost, zoom automatically closes and kicks me out of the meeting.

This doesn't happen on windows machine. On windows, i am still in the meeting when power to external display is lost.

is there a way i can fix this for mac ?

2 REPLIES 2

storyhub
Community Champion | Customer
Community Champion | Customer

Any other device that is made a co-host will be made host when the host leaves the meeting. Setup a second device as a co-host and test it.

davidburnerr
Newcomer
Newcomer

Hey darshan_kumar,
It's interesting to note the difference between Mac and Windows behavior. While storyhub's suggestion about co-hosts is a good one for overall meeting resilience, have you considered using the Zoom web client as a backup? That way, even if your main display loses power, you could potentially rejoin through the web browser.