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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom doesn't start when I join the meeting using a link.

xuellont
Newcomer
Newcomer

‎2023-04-03 02:43 AM

Whenever I click on a link to join the meeting, normally I'm supposed to get a popup asking if I want to open zoom, and then I click yes & then zoom opens. Now it no longer works. The popup just doesn't appear anymore, Zoom also doesnt open. Because of this Im also unable to log in to Zoom using Google or Facebook since Zoom no longer opens. What should I do? I tried on both newer & older versions, I tried the latest but it still didnt work.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-07 10:18 AM - edited ‎2023-04-07 10:20 AM

Hi @xuellont can you ensure you don't have pop-ups blocked within your browser? For example, as Zoom uses your browser when clicking on a hyperlinked meeting link, which you will be prompt to join from your defaulted browser. However, if popups are blocked or aren't allowed for https://zoom.us, you wont be prompt to open the client and join. 

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