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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom desktop app won't open after adding Zoom to my Slack workspace

VAD-Deb
Newcomer
Newcomer

‎2023-04-17 08:27 AM - last edited on ‎2023-04-28 01:14 PM by Community Moderator | Employee

I added Zoom to my Slack workspace and now I can no longer access my Zoom desktop app so that I can change settings. Every time I try to open it, it goes to the browser and wants to join a meeting for me. How can I fix this?

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-18 03:13 PM

Hi @VAD-Deb, welcome to the Zoom Community and thank you for posting for the first time!

 

Let's try out the following:

1. Uninstall the Zoom desktop client 

2. Sign out of Zoom.us 

3. Reboot your device 

4. Download the latest version of Zoom 

 

Once you have gone through the steps, please test again. 

Let me know how it goes!

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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