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Zoom desktop app won't open after adding Zoom to my Slack workspace

VAD-Deb
Newcomer
Newcomer

I added Zoom to my Slack workspace and now I can no longer access my Zoom desktop app so that I can change settings. Every time I try to open it, it goes to the browser and wants to join a meeting for me. How can I fix this?

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @VAD-Deb, welcome to the Zoom Community and thank you for posting for the first time!

 

Let's try out the following:

1. Uninstall the Zoom desktop client 

2. Sign out of Zoom.us 

3. Reboot your device 

4. Download the latest version of Zoom 

 

Once you have gone through the steps, please test again. 

Let me know how it goes!

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
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