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Zoom breakout rooms keep on closing by itself

brx_priscilla
Newcomer
Newcomer

ā€Ž2024-07-12 11:46 AM - last edited on ā€Ž2024-08-27 02:49 PM by Community Moderator | Employee

For the past 3 days we have experienced the breakout rooms closing by itself even if we're using a premium account. All of a sudden a timer would prompt telling everyone that they're gonna get kicked out. Does anyone have a solution to this? thanks in advance 

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

ā€Ž2024-07-12 03:08 PM

Welcome to the Zoom Community, @brx_priscilla.

 

Do you have the "Breakout rooms close automatically" set in the Breakout Rooms Options? 

Ray_Harwood_0-1720822076175.png

Uncheck that, and the rooms stay open until you close them.


Ray -- check out the GoodClix website.
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