cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Zoom Won't Let Me Use USB Microphone Despite Testing Well

Nai_te
Newcomer
Newcomer

‎2024-09-14 06:44 PM

I need to record a Zoom meeting for an educational video, and I'm required to use an external mic for a better quality of sound. I have a fine and working USB microphone, which Zoom does seem to recognize as a speaking option.

However, whenever I try to choose this option, an audio test prompt jumps up, I test both audio and the microphone, all seems to be working fine, but then Zoom asks me again which option I want to use, I choose the USB mic again and am again directed to the test box, ad infinitum. 

Am I doing something wrong?

Topics:
0 Likes
0 REPLIES 0