Zoom Won't Let Me Use USB Microphone Despite Testi...

Community

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

I need to record a Zoom meeting for an educational video, and I'm required to use an external mic for a better quality of sound. I have a fine and working USB microphone, which Zoom does seem to recognize as a speaking option.

However, whenever I try to choose this option, an audio test prompt jumps up, I test both audio and the microphone, all seems to be working fine, but then Zoom asks me again which option I want to use, I choose the USB mic again and am again directed to the test box, ad infinitum.

Am I doing something wrong?

0 REPLIES 0

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!