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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Transcripts

brianfeeney66
Newcomer
Newcomer

‎2023-04-27 02:10 PM

Can i get some input from someone    I am sick and tired of bots and Zoom NOT responding to my tickets.     Honestly how hard is it to respond.      I record Zooms in the Cloud and got to them after I get notification they are available and i CAN NEVER FIND THE TRANSCRIPTS.   please please please please someone tell me why BECAUSE I AM TOO SMALL AN ACCOUNT FOR ZOOM FOR THEM TO RESPOND TO ME     THANKS IN ADVANCED

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-04-27 07:49 PM

If captions are  enabled, there will be a VTT file there among the other recording files. 

Have you followed the instructions in this Zoom Support article?

https://support.zoom.us/hc/en-us/articles/360060958752-Saving-closed-captions-in-a-meeting 


Ray -- check out the GoodClix website or the Z-SPAN website.
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