Zoom Recording Issues

[azboyer]

I am a Zoom admin for my organization and one of my users is encountering an issue where, when she starts a meeting, it’s not giving a recording option—the button is simply not appearing on the screen.   She is set up to allow hosts and participants to record the meeting to a local file.  Has anyone ever encountered this before?  I couldn’t find any documentation on troubleshooting this type of issue, so I’m not sure where to go with it.  

Thanks!

[ChrisO]

Depending on screen resolution and size of the window you have open, Zoom moves some icons you are used to seeing along the bottom to being under the 3 dot menu. Have your user check to see if the option is there.