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Zoom Quits and repeatedly starts over upon Other People Sharing Screen

ZoomNewComer3
Newcomer
Newcomer

I have a new Dell Laptop (win 10) with Zoom installed.  This zoom app has a malfunction during any meeting - It will quit and repeatedly start over once any other people start to share their screen.  It functions normally without any screen been shared or when I'm sharing the screen.  Please let me know if there is a solution to this problem.  Thanks a lot.

1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

Hi @ZoomNewComer3! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.