cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom Pro doesn't work

Anu3
Newcomer
Newcomer

‎2023-01-31 02:35 AM

Hi! I have ordered and paid for Zoom, but Zoom works still like Zoom basic... What to do?

0 Likes
1 REPLY 1

willjoe
Explorer
Explorer

‎2023-01-31 10:11 PM

Restart your computer. If your screen still freezes or Zoom still crashes after a restart, check if the camera works in a Mac app, such as Photo Booth or Facetime. If it works elsewhere, uninstall the Zoom client and reinstall the latest version from our Download Center

 

Regards,

Will

0 Likes