Zoom MSI prompting for admin credentials after installed with admin credentials

I'm not familiar with the DataPort switch but in the guide here it's talking about network ports: 

https://support.zoom.us/hc/en-us/articles/201362163-Mass-deployment-with-preconfigured-settings-for-Windows

Did you enable "Silent Install" ? This should allow the install to happen in the background with no pop-ups from the user side:

Give that a try and let me know if its working for you.

Hi vgonzalez, if BrentG-ZP's suggestion didn't help, I have a few follow-on questions:

1) When exactly are the end users receiving the prompt for creds?  During install, or post-install when attempting to run the application?

2) I personally would not enable the independent data ports switch because the Zoom client itself does such an excellent job of handling QOS without the need for network configuration.  However, if you choose to implement the switch, this alone should not be causing the users to see the admin prompt.  It's simply a registry setting.  These settings can be implemented by either using GPO administrative templates, or by using command lines as you have listed above.  It has worked better for me to modify the ZConfig section to include that switch instead of putting it at the end:

ZConfig="nogoogle=1;nofacebook=1;EnableIndependentDataPort=1;ZSSOHOST=VanityDomain"

If entered this way, you should be able to see the entry in your registry under HKLM\Software\ZoomUMX\PerInstall.

3) Why are you deploying version 5.8.4?  The latest is 5.9.6, and there have been quite a few improvements since 5.8.4.  If you are planning to maintain the same version across your org, starting with 5.8.6 there is a feature to select the cadence of AutoUpdate by selecting a “Slow” or “Fast” option (details here: https://support.zoom.us/hc/en-us/articles/4413422750861). I believe the AutoUpdate feature in general has improved with the more recent versions of the client (I suspect this could be the root of your admin prompts, depending on when they are occurring).

4) If you do plan to use SCCM to push out each version update, I think I would first attempt to use the most recent MSI, and see if that fixes the admin prompt issue for your users.  If you want to continue to try with 5.8.4, I have read where using the command line switch DisableAdvancedSharingService=true (default is to have the service enabled) can help if you are seeing Admin prompts (https://support.zoom.us/hc/en-us/articles/201362163-Mass-deploying-with-preconfigured-settings-for-Windows#h_01FW2JNZ5G0B85YSB27VSVP2JQ). For the standard meeting client, it can affect the auto-updating experience, but if you are pushing versions out with SCCM, then that shouldn’t matter. This would be my last option, as I still think starting with a more recent version may be the trick.

Good luck and let us know how it goes!

I had same issue with Zoom VDI 5.8.4 SCCM deployment but not too many so we just had to ignore.

Hi, Any updates to this issue? We are facing the same UAC prompt that users can bypass and run zoom. But does't seem appropriate for users to have to deal with that. Waiting for Zoom tech support.

Thanks, J

Glad to hear it is working for you as well. Yes I too noticed that the ADDFWException is set to enabled by default so setting in CLI did not make sense. And I too went through the GPO template and found no such place to change this behavior. For us as well have had to reinstall on existing installations. Thanks, Be Well.