Zoom Layout for Playback with ASL Interpreters

[KymtheTrainer]

Hello! 

I'm the owner for my agency's zoom account and although I am most often the host for staff trainings, I am not always the one sharing my screen. 

What instructions do I need to share share with staff so the person who is sharing their screen uses the view that will make sure the speaker(s), ASL interpreters and transcript are visible in the playback? 

Should they pin the interpreters and use speaker view?

Thanks!   

[Dan_ZoomSE · Accepted solution]

Hello @KymtheTrainer ,

Instead of pinning the ASL speaker, they should use Spotlight.  Pin is a user setting and the layout would only be seen by the user that pins.  Spotlight forces the active speaker view to all participants.  You can spotlight up to 9 users at once.  I would suggest spotlighting your main speaker, your ASL translator, and then share content/presentation as needed.

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

Thanks!

[Dan_ZoomSE · Accepted solution]

Hello @KymtheTrainer ,

Instead of pinning the ASL speaker, they should use Spotlight.  Pin is a user setting and the layout would only be seen by the user that pins.  Spotlight forces the active speaker view to all participants.  You can spotlight up to 9 users at once.  I would suggest spotlighting your main speaker, your ASL translator, and then share content/presentation as needed.

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

Thanks!

[KymtheTrainer]

Up to nine?!?  Perfect! There are four people on the presentation team and two translators so this sounds like it will work perfectly. 

Thanks so much!

[CG5978 · Accepted solution]

Please ask Zoom to enhance the product to include native Sign Language interpretation options... you can post your request here: Feedback - Zoom.
Sign Language interpretation should be on par with spoken language interpretation instead of relegated to workarounds like spotlighting that make it difficult to use and have limitations.

[KymtheTrainer]

I agree. 

Thank you! 

[RobertS]

There is a simple way to do this, depending on what you actually want to achieve. 

@Dan_ZoomSE is spot on when he refers to using the spotlight function as this effects everything people see. However there is one more thing that you can do if you are using the meeting option in addition to spotlighting the Speaker and the SL Translators and that is to use side-by-side view. This allows the attendee to adjust the proportions of the slides and the people spotlighted to better see the SL Translator.

Details here; https://support.zoom.us/hc/en-us/articles/115004802843-Side-by-side-mode-for-screen-sharing

If you are using Zoom webinar, then the host can make the attendees follow his screen view and use this option so attendees don't have to do anything and they see exactly the same layout as the Host.

More here: https://support.zoom.us/hc/en-us/articles/115004834466 under Attendee view controls

btw do run an SL translation Agency? If so, can I have your contact details please?

[KymtheTrainer]

Thanks. We're not a group that likes the webinar format. Believe it or not, we enjoy seeing each other! We're also a chatty bunch and make full use of the chat feature. 

We're an anti-violence agency and have a deaf/hoh team member. What we really need is a service that can add subtitles/cc to our videos. Or maybe somebody can give me step-by-step instructions on how to format the *.vtt file so it's not 20pt. Maybe? 

[CG5978]

How great would it be... dare I say "how much happier one could Zoom"... if Sign Language was simply a choice when adding language interpreters to a webinar (or meeting)? If Zoom made this possible, Sign Language interpretation would be on par with spoken language interpretation instead of relegated to workarounds like spotlighting/pinning that make it difficult to use and have limitations. A webinar attendee could then simply pick the Sign Language interpreter from the list of interpreted languages, and presto... a picture in picture video window appears with the Sign Language interpreter on the attendee's screen that they could move, resize, etc. 

Help Zoom understand how important this is in order for us all to "Zoom Happy"... submit feedback to: Feedback - Zoom

[CG5978]

Zoom... Thank you for solving this sign language interpretation challenge as requested... you have greatly improved the user experience in this regard.

[MTSA]

I find even when spotlighting, selecting the side by side speaker view, and multi-pinning does not make the interpreters available for playback.   I also have the interpreters listed as interpreters for English to ASL, have the interpreting selected.  Trying to do everything we can and still the interpreters don't appear on playback. Am I missing something? 

[KymtheTrainer]

What are the settings on your cloud recording?  I have it set to record gallery, speaker, etc.