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Alwin
Newcomer
Newcomer

‎2021-10-18 08:56 PM - last edited on ‎2022-03-03 12:13 PM by Community Moderator | Employee

Hello friends.

 

Yesterday i upgraded my plan from basic to pro. Then i changed my password. Since then, everytime I'm logging in, in a few seconds, there's a pop up message says that my session has expired and it happens everytime.

 

Im using mobile phone android and laptop. Both has same issue.

 

Any solution? Thanks

 

 

0 Likes
1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-19 04:37 AM

Hi @Alwin 

 

After logging in, I would try explicitly logging out in the app, yourself, manually, then close the app altogether, then launch it again, then do a fresh login.