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Zoom Error 104105

_ZoomUser_
Contributor II
Contributor II

The Zoom meeting disconnected after 40 minutes. As usual, we connect back to the meeting, but then we couldn't.  An hour later, we can connect to the meeting again. What's wrong? 

3 REPLIES 3

TomO
Community Champion | Employee
Community Champion | Employee

Hello,

   This sounds like the host of the meeting may not have a license. Check to make sure the account is licensed so that it can meet for longer than 40 minutes. 

https://support.zoom.us/hc/en-us/articles/201363173-Zoom-user-types-roles

Thank you!

Yes, the host of the meeting doesn't have license, but that's not the problem.  We usually can join after the limited time but then sometimes Error 104105 occurs then we can't. We have to wait for an hour or so before the meeting can start again. But what's the problem of Error 104105? 

_ZoomUser_
Contributor II
Contributor II

My internet is stable and everything is normal. Nothing strange. But everybody couldn't connect to the meeting.