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Zoom Black Screen and 100% CPU

SimonePitombo
Newcomer
Newcomer

Hey Everyone!
I've tested the notebook's camera, the Logitech C922 and the Canon Rebel SL3 and nothing. Zoom recognizes the cameras, but the screen is black. If I move a window, the image appears, but as soon as I let go of the window, it turns black again. What to do to resolve? Also, when I start the meeting on Zoom the CPU goes to 100%.

1 REPLY 1

anissat
Community Champion | Customer
Community Champion | Customer

Hi @SimonePitombo  - Just curious... Have you updated Zoom recently?

 

Hope this helps! Make sure to press "Accept as Solution" on this post if this answers your question. Happy Zooming!
Anissa • Zoomologist • @anissat