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Zoom Black Screen and 100% CPU

SimonePitombo
Newcomer
Newcomer

‎2023-03-22 10:39 AM

Hey Everyone!
I've tested the notebook's camera, the Logitech C922 and the Canon Rebel SL3 and nothing. Zoom recognizes the cameras, but the screen is black. If I move a window, the image appears, but as soon as I let go of the window, it turns black again. What to do to resolve? Also, when I start the meeting on Zoom the CPU goes to 100%.

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anissat
Community Champion | Customer
Community Champion | Customer

‎2023-03-22 10:55 AM

Hi @SimonePitombo  - Just curious... Have you updated Zoom recently?

 

Hope this helps! Make sure to press "Accept as Solution" on this post if this answers your question. Happy Zooming!
Anissa • Zoomologist • @anissat
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