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Zoom Basic pop up on calendar invites

NPLAak
Newcomer
Newcomer

NPLAak_0-1675448544399.png I have a licensed account - why is this popping up now? This started a few weeks ago. 

 

3 REPLIES 3

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello,

 

Please ensure you have the license assigned to you.

Please refer to this support article for how to assign a license.

https://support.zoom.us/hc/ja/articles/115004976063

 

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

NPLAak
Newcomer
Newcomer

I am logged in and the license is assigned to my email. I am also able to have 1-hour zoom calls with 50-70 people with no problem, but the pop-up keeps occurring. 

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hi,

 

Can you reinstall your outlook plugin ?

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.