Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2022-08-24 04:27 PM - edited 2022-08-24 04:28 PM
I have asked Zoom support this a million times, every time they tell me to do this or that and it never works.
Zoom used to record at 48K, but now it's at 32K. I'm on the PRO account, on a Mac Monterey 12.3.1.
Anyone have any success changing the sample rate to 48K?
2022-08-25 09:36 AM - edited 2022-08-25 09:38 AM
Hi @williamtona are you referring to the Sample rate? Here is a bit of info on the Frequency sample rate being sent and received from our KB on Accessing meeting and phone statistics. Typically a sample rate in the range of 16 to 48kHz is acceptable. A higher frequency means better audio quality.
Could you try opening Audio Midi Setup (mac only) > find your microphone > ensure the input format is what you desire.
2022-09-02 08:08 AM
Thanks RN. I have done that and everything is as it should be, all set to 48,000 Hz.
2023-08-15 12:34 PM
I'm on a PC but experiencing the same thing. How would I adjust that on my PC running Windows 11?