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Zoom App Shutting down in middle of Video Call

annemcintosh17
Newcomer
Newcomer

‎2023-12-15 09:26 AM

I installed the Zoom App on my new HP Spectre 14-ef2013dx.

 

The zoom app keeps shutting down during the video calls.   Is this a compatibility issue? Is there something I have to do to make my new computer accept the Zoom app? Effectively, I cannot use Zoom now. Can anyone walk me through the settings I need to check?

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