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Zoom 401 forbidden error in Make.com Workflow

bismaaa
Newcomer
Newcomer

Hi, I am building a workflow in Make that downloads the recordings of meetings, audio, transcrips videos etc and then process it further.
The flow works fine but Sometime it works fine. But many times this flow stops with an error saying :
401 Forbidden error. 
I have no idea why this happens sometime. Previously when this happened, i simply created a new webhook and it worked fine. but why should I do it everytime? because of this I am losing a lot of imp meetings data… Need to know the reason behind. And its not workine even with creating a new webhook  connection. 


I have reached out to Make team and this is there response on this: "I have tested and discussed the issue with the team. We don’t have much visibility on the error since it is originating directly from Zoom’s side. I recommend reaching out to Zoom support using the raw body of the request and response provided below. And I have been trying to get in touch with zoom support but no response as of yet. 

 

Please lmk if you faced this issue. 

Screenshot 2024-06-19 200448.pngScreenshot 2024-06-19 234004.png

 

 

{
    "response": {
        "status": 401,
        "headers": {
            "date": "Wed, 19 Jun 2024 15:18:35 GMT",
            "content-type": "application/json;charset=UTF-8",
            "transfer-encoding": "chunked",
            "connection": "close",
            "x-zm-trackingid": "v=2.0;clid=us02;rid=WEB_9aecae15f60fc4e583159d4e09a0026e",
            "x-content-type-options": "nosniff",
            "x-frame-options": "SAMEORIGIN",
            "cf-cache-status": "DYNAMIC",
            "set-cookie": [
                "__cf_bm=TYQSJc3IRjprh1r4zA6ZQEd2_CFsTPZio5zKsmQ_960-1718810315-1.0.1.1-pkudtQMX0A08GZb9qFp.2StlPTryDNTw3.OEmrASAkkYwrjQZWq4Qgy0k0AdrXjEX4ydQhSnfTRXRutYIA3UZg; path=/; expires=Wed, 19-Jun-24 15:48:35 GMT; domain=.zoom.us; HttpOnly; Secure; SameSite=None"
            ],
            "report-to": "{\"endpoints\":[{\"url\":\"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=gELnuKEn6dhL3yc4WvCEuzT444JcHbIuaAF26as0PbjTv%2Bst8m1ZtXn0AB%2FIlvJZouRGbZWWE0Ghf5Mx05inJW8egiAmbpGjvBVGxbGSvC6lbD4jQvJSwEqCIatjCW5Nuw%3D%3D\"}],\"group\":\"cf-nel\",\"max_age\":604800}",
            "nel": "{\"success_fraction\":0.01,\"report_to\":\"cf-nel\",\"max_age\":604800}",
            "server": "cloudflare",
            "cf-ray": "89647e187ac30621-IAD",
            "alt-svc": "h3=\":443\"; ma=86400"
        },
        "body": {
            "status": false,
            "errorCode": 300,
            "errorMessage": "Forbidden"
        }
    },
    "request": {
        "url": "https://lastrev.zoom.us/rec/webhook_download/GC8c7EO0pLmW3Wf92RDi32L_6SAAK_EO4TI0uGBnC0zG56PfnX86GkdErv9UqbJX524bjGi9qJ8fN_IE.MWahfLnUXmt6Kx9S/Nj1efyT3-30OXeDzUmQmVylf9ADhaFDTjXZOcWiE6yXUl3oRSz4gS3BIO8P2svRTg2OmJenCoBw.wYGoQqW0TYTJZO66",
        "headers": {
            "user-agent": "Make/production",
            "accept": "application/json",
            "authorization": "***"
        },
        "method": "GET"
    }
}

 

 

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