cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

ZOOM issues with Windows 11

G-G
Newcomer
Newcomer

I found that my ZOOM was crashing and freezing up my new computer resulting in a frozen, pixelated screen. I had to reboot to get back to the meeting I was hosting. 

I took my computer to tech support and did a factory reset on a brand-new machine. After the reset, I downloaded ZOOM again and the issue returned. Tech support contacted hp and installed a new motherboard under warranty. The issue returned. Time for me to do some troubleshooting for myself.  Here is what I found out:

The download from ZOOM is not compatible with Windows 11. If you download to a Windows 11 platform, you must complete an immediate update in order to use ZOOM. That might have been nice to know before being without the use of my computer for three weeks, and an unnecessary warranty claim!

1 REPLY 1

Windows11User
Newcomer
Newcomer

Funny thing is...my Zoom app is udated. I reinstalled it ans still the same problem.!i just lost an Interview now because I couldn't do it via Zoom! Thank you Zoom!