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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Why I keep failing in downloading the install package on Mac OS

kumarapanya
Newcomer
Newcomer

‎2023-04-04 05:48 AM

Why I keep failing in downloading the install package on Mac OS

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-27 03:05 PM

Hi @kumarapanya, thank you for posting for the first time! I apologize for the delay in response. 

 

Please try the following steps to download the Zoom desktop client: 

https://support.zoom.us/hc/en-us/articles/203020795-Installing-the-Zoom-application-on-macOS

 

If you are unable to download the Zoom app on your Mac device after following the steps provided in the article above, please follow these troubleshooting steps: 

https://support.zoom.us/hc/en-us/articles/14194612186381

 

I hope this helps! 

Carla,
Zoom Community Team

 

 


Carla (she/her/hers)
Zoom Community Team
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