cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

When Playing a Video, it stops at about 5 minutes

RicardoMe
Newcomer
Newcomer

‎2023-12-01 04:50 PM

When I play a Zoom video it always stops at about 5 minutes and I have no choice but to leave Zoom. I get this error message "We couldn't open video10022179144 as we can't get to your OneDrive storage right now. Check you internat connection, then try again"  I know that my internet was connected the whole time, so that is not the problem.  However, my OneDrive is filled to 90% capacity.  So, could that be the resons for this problem?  And why does the video have to go to OneDrive anyway?  What changes can I make to it won't have to go to OneDrive, or if it has to go to another cloud serice, to which one?

Topics:
0 Likes
0 REPLIES 0