cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

When I talk on a meeting, I can't hear the other person

studythemoon
Newcomer
Newcomer

I'm having an issue on meetings when I am talking to one other person (i don't notice this issue on group calls, when more than one person has joined the call with me). Basically, if I am speaking, it's as if the other person is on mute - even though they aren't. If I'm speaking and other person also begins to talk at the same time, I can see their mouth move on the video but I can't hear anything until I stop talking, and then I can start to hear them again. What I want is for their audio to be enabled even when I'm speaking, so that I can hear if they start talking vs just looking at their video to see if they're trying to say something. 

I am thinking I have some setting enabled or something that is causing this, but I don't know what it is. 

 

1 REPLY 1

mikeparnis
Newcomer
Newcomer

did u get this fixed and if so, how?  I can't hear anyone but they can hear me fine.  Odd.