Visibility of shared desktop

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My student can't see the chat or transcript boxes when I open them. I typically have a learning website open for him and I share my desktop. If I add a window, I can go to maps or another website and he will see those.

However, in the lesson, when I point to the chat box or transcript, he can't see those boxes which I have on my desktop?

I don't get it?

Thanks for any help.

Paul

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!