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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Video is streaking patterned rectangular shadows the length of the screen across

hxb5te
Newcomer
Newcomer

‎2024-05-19 05:15 PM

Hi Zoom Community!

 

Appreciate your help here. I just downloaded zoom to my Windows 11 MSI (Gaming Laptop). I have the latest version of Zoom 6.0.4. The issue is there is a constant streak of off-color shadowy even sizedc rectangles that stretch across the entire screen. I don't think it's a lighting issue as I've blocked all outside lightsources and wherever I place my laptop it never stops. I believe it's an internal issue. I tried disabling antivirus but that did not work. Does anyone have any recommendations on this?

 

Thank you very much!

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storyhub
Community Champion | Customer
Community Champion | Customer

‎2024-05-19 10:02 PM

First of all this has nothing to do with Zoom. Without having any imagery of the screen I can only say that most likely this has to do with the internal flex cable between the motherboard and the display being damaged. Suggest getting a repair shop to take a look at the laptop.

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