Video and Microphone problem

[Bri]

Hi there! Could you include some details about the problem you're experiencing? That way, the community can help you out 😃

[JoshiAum]

Hi Bri. My zoom meetings were working well but over last 2 weeks the group that I join cannot see my video nor can they hear anything through my microphone. However I am able to see group members on video and can hear sound. Yesterday I stopped hearing sound. Sound test shows functional sound but no microphone.. And also no video on video testing or It freezes. Please assist

[mamartorelli]

Same thing! My camera works fine in my mobile and also in my PC when I test it or every other app that requires camera, but when I join any Zoom meeting, I can't turn it on...