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Video and Microphone problem

JoshiAum
Newcomer
Newcomer
 
3 REPLIES 3

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi there! Could you include some details about the problem you're experiencing? That way, the community can help you out 😃


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

JoshiAum
Newcomer
Newcomer

Hi Bri. My zoom meetings were working well but over last 2 weeks the group that I join cannot see my video nor can they hear anything through my microphone. However I am able to see group members on video and can hear sound. Yesterday I stopped hearing sound. Sound test shows functional sound but no microphone.. And also no video on video testing or It freezes. Please assist

 

mamartorelli
Newcomer
Newcomer

Same thing! My camera works fine in my mobile and also in my PC when I test it or every other app that requires camera, but when I join any Zoom meeting, I can't turn it on...