Video and Audio there last week, gone this week.

[doc_mcfarland]

Last week my Zoom worked fine on my computer for a meeting.  This week I have no video and no microphone.  I've tried all the recommendations in quick help to no avail.  Anyone able to help guide me to get this resolved?

Thank you so much!

[Bri]

Hi @doc_mcfarland, and welcome to the community! What device are you using and are you using the latest version of Zoom?

[doc_mcfarland]

Hi, I did download the latest version of Zoom and I am using my MSI laptop.  Zoom works fine on my Android phone but I need to do meetings on my computer for screen sharing, etc.

[doc_mcfarland]

Hi, I did download the latest version of Zoom and I am using my MSI laptop.  Zoom works fine on my Android phone but I need to do meetings on my computer for screen sharing, etc.