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Video Error

SJ101
Newcomer
Newcomer

‎2023-02-11 08:27 PM

Is there anyone who has a problem with the video display from the last update?

 

From the last update, my video display does not function well whenever I use the application on my PC. For the first few minutes, it works well, but it becomes shiny yellow soon. I thought the camera of the PC was broken or something, but it was not.

I haven't seen someone with a similar problem with the video function except one who has a shaky video display, not a yellow display. 

I wonder if there is a similar case and how I can fix it.

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-02-24 01:25 PM

Hi @SJ101 , thank you for your contribution to the Zoom Community!

 

Can you please try completely uninstalling Zoom, rebooting your device, and then reinstalling?

 

Let me know if that helps!

Carla,
Zoom Community Team

 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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