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Users wrongly deactivated due to spoofing

JenDen
Newcomer
Newcomer

‎2021-09-03 01:52 PM - last edited on ‎2022-03-11 09:33 AM by Community Moderator | Employee

I hosted a meeting that was Zoom bombed with two attendees names being used by the bombers.  I reported the zoom bombing and made clear that the bombers were using aliases.  Unfortunately zoom has now deactivated the accounts of the authentic users.  I am trying to find a way to contact Zoom to get the accounts reactivated ASAP.  Any advice?

al

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1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-09-07 02:15 PM

Hi @JenDen , I would suggest reaching out to Zoom's Trust & Safety and explain your situation so the issue can be resolved. Let me know if this helps!


Bri
Zoom Community Team
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