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Use templates when scheduling for someone else

LiveOnlineEvent
Explorer
Explorer

Until lately I could use my own templates when scheduling for another user in our business account. This has suddenly changed. Can you turn that function back on please? It is costing me so much extra time!

7 REPLIES 7

JojoB
Explorer
Explorer

Same issue here.  Not quite sure why functionality was taken away. 

Jim2727
Newcomer
Newcomer

Hello, has anyone found out why this option was removed? As mentioned it takes a lot of extra time and increases room for error when scheduling a large volume of meetings.

erikgaspar
Newcomer
Newcomer

Has there been any resolution to this?

LiveOnlineEvent
Explorer
Explorer

As of yet there is no solution yet, just keeping this request alive. A simple checkbox when saving a template under the admin account could be added: "make this template available to all subccounts". It would make a big difference!

ERGIV
Newcomer
Newcomer

Bumping this topic to keep it alive. Seems like a no brainer to have this feature. I cannot think of a reason to have turned it off. 

richiecrim_WVU
Newcomer
Newcomer

This is an important feature that needs to be brought back, plus one vote.

 

lkishton
Newcomer
Newcomer

Has anyone gotten reply from Zoom regarding this?   As of today, Zoom support is telling users that the "workaround" (to not having access to the templates of the "other" account that your are scheduling for)  is to pull up an existing webinar scheduled by the "other" user, then save it as a template in "your" account.  However, this does not work. If you try scheduling the webinar for somone else, you don't have access to the "other" accounts templates, and if you select one of your own templates, schedule webinar throws the error "Invalid template". !?!?!?!