Urgent help - Please

[claudia8]

In my videos at zoom spotlight is not mentioned - what do I have to do to receieve this option  in my zoom sessions?

I need spotlight to realise podium discussions between 2 or 3 people.

Thx for your help

[Happy_To_Help]

Do you have the latest updated version of Zoom?

[eddiemorr]

Hi Claudia,

Spotlight is only available to either hosts or co-hosts within a meeting and are using at minimum version 5.2.2 of the Zoom Client.  You will then be able to spotlight up to 9 users by clicking on the 'three dots' in the top right of their video window and selecting 'add spotlight'.  Further details can be found here - https://support.zoom.us/hc/en-us/articles/201362653-Spotlighting-participants-videos.

Hope that helps

[fannyakarana]

NO THAT DOESNT HELP YOU ARE FAR FROM THE HELP I NEED PLEASE I HAVE AN ACCOUNT FOR 253.93 FOR ZOOM-US AND I HAVENT JOINED UP THERE PLEASE I WOULD LIKE MY MONEY PUT BACK IM ALREADY GOT A ZOOM CALLED "KUIA RONGONUI" I RANG MY BNZ BANK ACCOUNT AND THEY HAVE PUT A HOLD ON MY CARD PLEASE HELP ME I AM A ELDERLY ON A BENEFIT I WOULD LIKE MY MONEY BACK I TRULY DONT UNDERSTAND HOW THIS HAPPENED PLEASE HELP ME?????