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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Urgent Help!!

Charmaine9
Newcomer
Newcomer

Receiving error code 5003.  

- Permissions have been granted to go past firewall

- internet/wifi works great

- did a malware scan, nothing turned up

In the middle of recording videos and have a two day turn around to finish.  Looking for other ways to try to fix

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

@Charmaine9 – it looks like the response in this Community post has successfully helped a number of people get their system working. Note that careful following of the recommendations is needed to ensure the best possible chance of success. 


Ray -- check out the GoodClix website.

vq
Newcomer
Newcomer

ok