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Upgrade : I cannot download the latest upgrade and cannot install the full product

mmoral5
Newcomer
Newcomer

‎2024-11-06 02:13 AM

I dont know what to do.. desintall and reinstall ?

Topics:
0 Likes
1 REPLY 1

jdott16
Community Champion | Employee
Community Champion | Employee

‎2024-11-06 08:33 AM

Hello,

 

Yes, I would recommend uninstalling the Zoom Workplace App and then trying to install it again. You can find out more information here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065146

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake