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Zoom AI Companion2022-12-12 10:28 AM
Everytime I try to log into Zoom it starts to update and freezes about 1/10th of the way. It then does not allow me to use the App at all on my laptop. Any solution? Thank you!
2022-12-13 05:23 AM
Hi, @mydog07,
Without more information to go on, my first recommendation is to look for the "CleanZoom" app discussion in this Zoom Support article:
Once you've done the CleanZoom complete uninstall, try re-installing Zoom. If that still doesn't work, I'd then recommend sending in a Support Ticket:
Support Ticket entry: https://support.zoom.us/hc/en-us/requests/new
I hate the recommendation to "just uninstall and re-install"... but in this case, I think it's your best bet - but not a guaranteed win. 😥