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Update

Tapadero
Newcomer
Newcomer

‎2023-10-04 09:19 AM

Yesterday when attempting to join a meeting Zoom wanted to update me to 5.16.2 and when I allowed it to proceed it replied "unable to install".  What gives?  Do I need the update?

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1 REPLY 1

evanratt
Zoom Employee
Zoom Employee

‎2023-10-18 01:35 PM

Hi @Tapadero ! Sometimes you may encounter issues while updating or installing the Zoom application on your device. Check out this article for troubleshootings tips and tricks: https://support.zoom.us/hc/en-us/articles/14548650556429 so you can update Zoom on your device!