Unable to select the Virtual background with USB camera connected with desktop

[intelin135]

Hi,

I am unable to select the Virtual background with USB camera connected with desktop(even with checking the "I have a green screen" after applying the Virtual background the background is not able to apply clearly(like partial and scatters).

Same thing when i am trying with laptop with an integrated camera the VB is applied successfully.

Please suggest the solution for it

[RobF]

Hello,
Please ensure your computer meets the requirements for virtual backgrounds.
https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements

If you find this answer helpful, please Accept as Solution, thanks.