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Unable to join a Zoom

JimmyBrink
Newcomer
Newcomer

‎2021-11-14 09:18 AM

I recently upgraded my Zoom to allow meetings longer than 40 minutes.  I made the upgrade during one of my zoom calls.  From that point on, I have been unable to join a new zoom call (even my own meetings).  When. I click on a "join meeting" url, it tries to connect, but fails and I get the 2 screens that I have attached to this note?  

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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-15 08:53 AM

Hey @JimmyBrink, I'd look into the Zoom network firewall or proxy server settings and Wireless (WiFi) Connection Issues KB articles to see if any of the suggestions within help you out! 

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Zoom Community Moderator
he/him/his

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