Unable to convert 2nd file due to low disk space

[MTE]

I was in the middle of a recording when I got the prompt that I have low disk space. When I ended the meeting it said that there were 2 files that needs to be converted. After converting the first one, I can no longer find the second half. Is it really lost or is there a way to recover it?

[IP-Man]

@MTE 

I would suggest that you log a problem with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new so support team can check back end if there's anything they can do to help retrieve the recordings.

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.