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Unable to connect my account on Mac Pro

AysegulBy
Newcomer
Newcomer

Hi! Recently I changed my computer with Mac Pro  and before that I was using windows based system at my old computer. My account and app which works perfectly on my windows based computer now doesn't work. I am trying to open my old account and the app keep saying check your network connection even though there is nothing wrong about my internet. I tried to delete and redownload the app but it didn't work either. Any suggestions???

1 REPLY 1

energiahealth
Newcomer
Newcomer

I am also having issues downloading on my MacBook air