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Unable to Confirm Meeting due to Update

sudoshark
Newcomer
Newcomer

I was sent a meeting invitation and have been trying to open it to confirm the meeting, but the following is happening:

 

Next page that loads says:

 

"Sorry, you do not have the latest version of Zoom Workspace App installed.

The latest version of our application will download automatically. Kindly install it to accept the meeting invite.

If the download doesn't start automatically, please download manually.
Manual Download

Join from your browser"

The version update download starts and when I click on join from your browser nothing happens. I open the download it runs and disappears.

I checked my zoom app and it says that it is at its most up to date version. I have uninstalled and reinstalled zoom on both Linux and Windows. Restarted both computers and cleared cache. I do not have a paid account. Still when I click the link it redirects me to to page saying that I don't have the latest version.


This is the start of the url I was sent - is it possible I was sent an incorrect link or is this something with the zoom app? us05web.zoom-invite.live/Windows/meeting-invitation/pwd=

 

2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @sudoshark,

Welcome to the Zoom Community! We're happy to have you here.

I'm sorry for any inconvenience you experienced. 
Please try a clean uninstall and reinstall the latest version from this link.

Let us know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

I'm having the same issue, I've ran the clean uninstall and downloaded the most current version, restarting my computer a couple of times as well.